Distribution Technician Supervisor - NJ Operations - Hopatcong

Job Title

This is an open position with Jersey Central Power & Light, a subsidiary of First Energy Corp.

The successful candidate will be hired within this range $139,800 - $167,760, based on factors such as experience, skills, qualifications, and internal equity. Compensation may vary depending on job-related knowledge, geographic location, and overall candidate profile.

Standardized summary of responsibilities:

• Demonstrate and direct a solid commitment to all aspects of safety, strengthening the commitment to safety throughout the Substation staff.
• Coordinate and supervise the daily activities of Distribution Techs, administrative support, and bargaining unit personnel by making decisions guided by policies, procedures, and business plan which help to drive continuous improvement across the business unit and First Energy.
• Conduct applicant interviews, manage employees' performance to achieve established objectives, perform mid-year and year-end performance reviews with employees, and provide coaching on an ongoing basis.
• Understand and manage work according to business needs, departmental budget, and regulatory requirements.
• Identify capital solutions and work with Business Services to change orders from O&M to capital. Review capital orders to ensure correct time, material and invoice charging.
• Continually seek opportunities to increase customer satisfaction and broaden/deepen relationships; anticipate customers' needs and propose alternative solutions when necessary.
• Identify and coordinate the specific construction and maintenance work activities and manpower required to complete a work request in compliance with company standards and legal/regulatory requirements.
• Coordinate work request activity with other customers, contractors, internal entities and line department sections (including contacts beyond normal work hours, as appropriate), and provides status updates when requested.
• Know how to call in UG Utility locates (i.e., OUPS, NJ ONE CALL, MISO Utility Tickets)
• Submit switching requests to the Distribution Control Center
• Submit requests for traffic control
• Submit requests for outages in the Outage Management Database (reverse IVR)
• Track completion of Regulatory and BES maintenance for Substations and Controls using Cascade and Excel. Provide regular updates to ensure State and BES regulatory commitments are fulfilled.
• Manage the JC Substations Capital Spare Equipment Inventory utilizing Excel and Cascade to maintain an updated record of spare equipment.
• Manage Cascade data and lead effort to maintain accurate Cascade data, including adding, modifying, and deleting equipment in Cascade, updating Cascade BES information, conducting routine audits of Cascade data, and providing Cascade training and support.
• Lead the monthly process of assembling and reviewing of Controls and Substation closed orders in Cascade to ensure data integrity.
• Monitoring the backlog of work and section productivity and providing management with weekly updates on progress.
• Define, coordinate and assure the availability of the materials, equipment, special tools, and permits needed to establish work commitment dates and takes steps to expedite delivery when necessary and/or practical.
• Maintain a firm two-week plan of section activities, and a one month projection of anticipated future activities providing management with a daily work plan and job contingency strategy. Monitor the backlog of work and section productivity and provide management with weekly updates on progress.
• Support staff with the closing of job packets, by providing assistance with reviewing and updating designs to reflect actual construction, making certain that all materials are properly issued or credited as needed. Assists in reviewing and updating designs to reflect actual construction, making certain post construction job design can be utilized to update company mapping systems.
• Review completed field prints and associated material list for accuracy and job packet completeness prior to job close out.
• Set priorities for the team to ensure task completion; coordinate work activities with other supervisors and/or managers.
• Analyze complex issues…