Technical Customer Solution Director United States Sales Posted 2 hours ago

## Technical Customer Solution Director Morristown,New Jersey,United States Find out how well you match with this jobJob ID788798## Join our Team
** About this opportunity:
** We at Ericsson are seeking a Technical Customer Solution Director specialized in 5G/4G Radio Access Network (RAN) software to provide expertise in existing and future RAN SW offerings. This includes software for distributed nodes (purpose-built BBU and Cloud RAN), as well as centralized network management nodes (rApps).
In this role, you will own strategic SW solution areas, addressing  demanding customer requirements and aligning them with Ericsson’s strategic priorities and software roadmap. You will work closely with Commercial and Delivery organizations as part of the Core 3 team, helping turn customer needs into robust solutions and successful business.
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* What you will do:

*** Be part of a Customer Unit Radio SW program, working closely with customers and Ericsson teams; the role is based in Morristown, New Jersey.
* Position Ericsson as a technology leader, communicating and driving Ericsson’s technology strategy and vision with customers across headquarters and markets.
* Manage RAN SW customer requirements, ensuring strategic alignment with Ericsson’s relevant Product Lines.
* Align customer requirements with Ericsson and ecosystem partners to secure end-to-end solution feasibility.
* Contribute to knowledge sharing, ensuring the customer vision and strategy — and its implications on Ericsson technology and solutions — is communicated to Business Unit and Product Development Unit stakeholders.
* Secure timely delivery of critical features, following through the FOA process and implementing short- and mid-term strategies for successful project execution.
* As a member of the Core 3 team, provide sales support for specific deals: respond to RFx, propose solutions covering customer requirements, and present to internal and external stakeholders.
** The skills you bring:
*** More than 10 years of experience in Technical Pre-sales, Development, or Service Delivery (Post-sales) in mobile networks.
* Deep RAN SW product portfolio knowledge including LTE, , , and mmW.
* Familiarity with Ericsson’s RAN portfolio, including Radio, Compute HW, Cloud RAN, EIC, and rApps.
* Strong understanding of RAN/mobile network deployment scenarios, performance, optimization and related KPIs.
* Deep understanding of software development processes.
* Deep understanding of new SW introduction processes with major CSPs, including CI/CD practices.
* Understanding of AI models, training processes, and their applicability to AI in RAN.Familiarity with RAN interoperability projects (e.g., device testing, 5G Core integration).
* Strong team-player mindset, working closely with Sales, Product Management, PDU, Domain and Program Office.
* Familiarity with AI productivity tools.
* Very good collaboration skills and the ability to work across organizational boundaries.
* Excellent communication skills, able to explain complex technical topics clearly to diverse audiences.
** Why join Ericsson?
** At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build solutions never seen before to some of the world’s toughest problems. You ́ll be challenged, but you won’t be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
** What happens once you apply?
** to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.  Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr
** DISCLAIMER:
** The above statements are intended to describe the general nature and level of work…