Patient Access Representative Days-Morristown Medical Center

Patient Access Representative I – Full Time – Days – Morristown Medical Center

Morristown, NJ, United States

Patient Access Representative responsible for patient-facing registration and associated tasks including information collection, validation, requisitioning of orders and services. Participates in insurance-related tasks such as verification, collection of co-payments, and paperwork. Ensures compliance with regulatory requirements and hospital policies. Acts as liaison between patients, providers, payers, and other stakeholders for all post-care account resolution matters.

• Provides a positive first point of contact and exceptional service for patients and families.
• Secures accurate information and verifies patient identification.
• Interprets and communicates patient responsibility.
• Greets customers with a smile and addresses them by name in a courteous, respectful, and professional manner.
• Attempts to resolve customer questions and concerns.
• Adapts to changes in the work environment.
• Obtains and verifies patient information for registration.
• Maintains communication with third‑party payers to determine reasons for outstanding claims and facilitates speedy payment.
• Requests payment of financial dues from patients or guarantors.
• Obtains federally required and hospital‑related consents in a timely manner.
• Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
• Ensures compliance with HIPAA.
• Performs other related duties as assigned.

• Full time, Days
• Flexibility to work on Saturdays

Required:

• HS Diploma or equivalent.
• Ability to lift more than 25 lbs if needed.

Preferred:

• Electronic Medical Record (EMR) experience, preferably EPIC.
• Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or a related area.

• Job Identification: 26247
• Posting Date: 02/18/2026, 05:50 PM
• Apply Before: 02/21/2026, 05:50 PM
• Job Schedule:
  
  Full-Time
• Locations: 100 Madison Ave, Morristown, NJ, 07960, US
• Minimum Salary (Hourly Rate): 18.50
• Maximum Salary (Hourly Rate): 27.58
• Assignment Category:
  Full-time
• Primary Shift: Day
• Days and
  
  Shifts:
  
  DAY
• Division:
  Morristown Medical Center
• Specialty:
  Other
• Service Line:
  Other
• Region:
  Central Region (Morristown Medical Center)

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.