Head of Cloud & Enterprise Infrastructure

Responsibilities

• Build best in class technical Platform and Infrastructure solutions on a hybrid Cloud to address requirements for scalability, reliability, security, and performance.
• Work across geographically dispersed and integrated project teams to develop the strategy, architecture, roadmaps, design, and implementation of Cloud Platform & Infrastructure solutions.
• Provide leadership, vision, and oversight across the engineering pillars to provide holistic end to end solutions.
• Create a collaborative culture through robust communication, governance, and partnership with internal and external entities.
• Implementing security controls and ensuring security and regulatory compliance in a modern, hybrid multi-cloud environment.
• Design and implement an enterprise management program focused on a best-in-class solutions across the technology platforms for impact analysis, design, and resiliency reviews.
  • Design and Implement Hybrid multi-Cloud architecture.
  • Develop and manage Cloud Center of Excellence.
    • Defined architecture patterns for Private and Public cloud.
      • Preference for Cloud Native and Serverless architecture.
      • Container based architectures.
      • Hybrid environment to include general compute, network, and storage.
      • Highly available designs to support platforms with varying business RTO/RPO requirements.
      • Multi-service, inter-network, hybrid connectivity optimized for multiple LOB applications and data integration.
    • Deploy Infrastructure as Code automation capabilities (Terraform, ARM, Cloud Formation etc.).
    • Develop Dev Sec Ops  practice and onboarding program to accelerate application deployment.
    • Environment strategy - management, deployment, and configuration management.
    • Operational security and excellence programs (i.e.: logging and monitoring strategies).
    • Infrastructure training - Cloud training program, best practices, Infrastructure as Code, etc.
• Lead and coordinate the work of an integrated project teams comprised of developers, subject matter experts, database administrators, system administrators, and system architects for program to implement and maintain enterprise-level information technology applications.
• Accountable for the development, monitoring, and compliance to the relevant budget.
• Drive optimal forecasting, capacity planning across the services areas for high availability, lifecycle management and disaster recovery planning (DRP).
• Responsible for the quality and performance of the services provided from managed service providers.
  • Provides direction to the team to ensure the managed service partners have the necessary process, tools, and support to be successful.
  • Works with the operations teams, Managed Service Partners, and Vendor Management, as appropriate, to ensure the equipment and services adhere to our over-arching strategy, standards, and policies.
  • Partner with the Vendor Performance Management to provide input on ensuring that the relevant managed service provider(s) adheres to contractual and commercial obligations (e.g., ARCs, RRCs, SLA credits, etc.)
• Document and communicate roadmaps, standards and business continuity planning as well as serve as the focal point for all technology and related matters.
• Manage the budget responsibly for in-scope related services, as well as prioritization and recommendations of capital investments and adoption.
• Ensure high quality and performance of the services provided from SaaS providers.
• Sponsor engineering topics, related projects, and continuous transformation efforts.
• Maintain professional knowledge of current trends and developments IT Infrastructure synergies across the technology pillars.