Senior Analyst, PSS Reporting and Analytics

Responsibilities

• Support and lead development and governance of data dashboards and reporting platforms.
• Ensure consistency and accuracy across product dashboards.
• Implement best practices for dashboard design and data visualization.
• Evaluate non-platform reporting requests and support ad hoc reporting development.
• Conduct regular dashboard reviews across the portfolio.
• Collaborate with digital teams to ensure data availability.
• Analyze and interpret data; summarize results and communicate insights, implications, and recommendations for PSS performance.
• Translate business needs into quantitative analyses to uncover patterns and insights.
• Communicate with cross-functional stakeholders to understand data content and reporting needs.
• Perform exploratory data analysis of PSS data sources.
• Produce recurring stakeholder reports and support reporting activities across SPC and Gen meds.
• Provide day-to-day support for ad hoc reporting and analytics requests.
• Support data quality (identify issues and implement corrections regularly), including data stewarding and discrepancy management for mastered records.
• Develop and maintain dashboard communication and training materials.

• Bachelor’s degree required.
• 4+ years of experience in Biotech/Pharma or relevant reporting/analytics experience.
• Advanced MS Office (Excel, PowerPoint, Word), including advanced Excel skills (VLOOKUP, pivot tables, filtering).
• Ability to synthesize data across data sources.
• Strong analytical, problem-solving, strategic thinking, interpersonal, and written/verbal communication skills.

• PowerBI (business intelligence tools).
• Relational databases and SQL query writing.
• Master data management, data warehousing, and data governance.
• Centralized patient services capability portfolio reporting experience.
• Strong project management, communication/presentation skills, and ability to work cross-functionally.