Call Recording Speech Analytics Engineer

Overview

Accenture Flex offers flexible, project‑based work in the local metro area, allowing you to help drive business transformation for leading organizations while staying onsite and minimizing travel.

• Implementation, configuration, and support of call recording, speech analytics, and workforce management solutions.
• Hands‑on engineering, vendor coordination, testing, performance support, and post‑production stabilization.
• Participate in performance testing and tuning activities to ensure application stability and scalability.

Role requires 60% onsite client work in Pennington, NJ;
Charlotte, NC; or Addison, TX, and 5 days per quarter away from the site.

• 5+ years of experience in Call Recording and Speech Analytics.
• 10+ years of overall IT experience.
• Bachelor's degree.

Accenture Flex employees receive a competitive salary and access to benefits that include medical, dental, vision, long‑term disability coverage, a 401(k) plan, and paid time off.

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, and will provide reasonable accommodation when needed.

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, competitive, and creative, which helps us better serve our clients and our communities.

Accenture is an EEO and affirmative action employer of veterans and individuals with disabilities.