Director of AI-Powered Customer Engagement Tools
Job in
Morristown, Morris County, New Jersey, 07960, USA
Listed on 2026-07-27
Listing for:
Valley National Bank
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
AI Business & Operations, Business Systems & Technology Analysis
Job Description & How to Apply Below
Valley National Bank in Morristown, NJ is seeking a results-driven Business Product Owner to lead the lead generation and CRM initiatives across channels. You will own strategy, routing logic, and backlog priorities, translating field experience into clear requirements.
The role emphasizes end-to-end pipeline optimization, AI-driven prioritization, and frontline UX governance, with cross-functional liaison to Technology and Analytics teams.
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