Sr. Manager, Quality Assurance

Sr Quality Assurance Manager

The Sr Quality Assurance Manager will lead a global team of Automation Engineers and QA SMEs in product testing with  tech stack s is a hands-on leadership role requiring collaboration excellence, systems integration expertise, technical depth, and strategic influence. The ideal candidate will be responsible for building strong trust with internal and external stakeholders. collaborating on Product & technical roadmaps, driving test deliveries, enabling AI first test automation practices, driving release readiness quality, enabling KPIs & test reports, and transforming the team into high performing teams with AI - shift left test automation practices They play a critical role in driving the strategy of the quality of AWS migration work, ETL testing, evolving the QA function to align with broader architectural transformations.

A background in transforming legacy QA practices into modern, scalable, and efficient practices is highly desirable.

What You'll Do:

• Lead a global team of Sr SDETs and Product testers enabling ownership and accountability
• Lead the evaluation, strategy, development, and maintenance of current and future test automation frameworks aligned with application architecture.
• Layout and drive test automation strategy for high yield regressions
• Collaborate with Development & Product teams to promote shift-left testing practices.
• Coach the test teams on transferable skills on product and automated testing
• Mentor and coach global teams, define upskilling paths, and promote a culture of continuous learning.
• Review features and technical specifications to ensure comprehensive test coverage.
• Ensure adherence to Zelis security and compliance standards.
• Monitor and report on both qualitative and quantitative metrics of test automation. Executive-level reporting is a plus.
• Partner on performance test coverage
• Architectural understanding of complex systems integration and lay out integration/E2E test plans and test data strategies

Managerial Responsibilities:

• Hiring, onboarding, and performance management of QA team members.
• Oversee daily Quality operations of global QA teams.
• Analyze QA and automation processes, identify issues or inefficiencies, and drive improvements.
• Foster a results-oriented culture with a focus on accountability and excellence.
• Handle employee discipline and termination in alignment with Zelis policies.

What You'll Bring to Zelis:

• Minimum of 12 years in QA, with at least 2 years of leading SDETs
• Proficiency  technologies, Git Hub and test automation tools
• Strong experience with CI/CD and Dev Ops Cloud Platforms
• Working experience working with AI/ML-assisted tools such as Git Hub Copilot or similar
• Experience handling environments with PHI test data management. and ability to model data schemas and relationships to produce realistic datasets using synthetic test data generation tools (any)
• Performance testing and relevant tooling experience
• Experience with Jira, Confluence, and Zephyr Scale for test lifecycle
• Excellent leadership, communication, mentoring, and conflict-resolution skills.
• Strong organizational, time management, analytical, and problem-solving skills.
• Proven experience in modernizing test practices as part of architectural transformation initiatives.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

Base Salary Range

$ - $

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or…