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Incident Leader - Service Reliability & RCA
Job in
Morristown, Morris County, New Jersey, 07960, USA
Listed on 2026-09-08
Listing for:
Zelis Healthcare, LLC
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
SRE/Site Reliability, IT Project Manager
Job Description & How to Apply Below
Zelis specializes in modernizing healthcare financial experience and incident management. This role backfills a Service Reliability Specialist responsible for leading high-impact client incidents, coordinating across Product, Technology, Operations, and Client Services.
You will drive root cause analysis, action tracking, and governance to reduce repeats and improve service reliability. The position requires a 4+ year background with a Bachelor’s, or 2+ years with a Master’s, in a relevant
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