NOC Support Agent

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources.
Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

• L1 support role Infrastructure Monitoring
• Network and Server Monitoring
• Major incident management and escalation
• Maintains and debugs network server and end user devices including day to day hands on support as required
• Notify dispatch and direct designated third parties for dispatch support to client locations as required Provides escalation from help desk
• Uses monitoring and debugging tools to identify investigate isolate and resolve issues with infrastructure
• Identifies solutions and resolves issues associated with infrastructure
• Investigates and resolves performance issues and system optimization
• Keeps project leadership and end users advised of progress
• Manage and maintain inventory spares and distribution as needed from the depot
• Provide coordination and escort for physical access at the site as required for third party maintenance vendors
• Provide incident resolution or other required support actions that cannot be accomplished without onsite support

Requires fully onsite shift work at client location in Newark, NJ.

• A minimum of 1 year of experience in Level 1 Support
• High school Diploma or GED

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 10/25/2026.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:
Accenture Flex Jobs

Role Location Hourly Salary Range

California $27 to $30

Colorado $27 to $30

Connecticut $27 to $30

District of Columbia $27 to $30

Illinois $27 to $30

Maine $27 to $30

Maryland $27 to $30

Massachusetts $27 to $30

Minnesota $27 to $30

New York $27 to $30

New Jersey $27 to $30

Ohio $27 to $30

Virginia $27 to $30

Washington $27 to $30

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1  or send us an email or speak with your…