Account Manager

Most of our clients have built their companies from the ground up. One Digital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what’s most important to them and their employees: doing their best work and living their best lives.

If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, One Digital is the right career for you.

The Account Manager is responsible for day-to-day management of their assigned book of business. The AM works closely and collaboratively with the internal service team and Client Executives to ensure service deliverables meet and exceed client expectations. The AM serves as the clients’ main point of contact for any product-related service needs.

• Assist Account Executive in marketing and servicing clients within the account team

• Build relationships with clients and have the ability to answer basic insurance questions

• Maintain appropriate business contact with client

• Assist with issuing insurance binders

• Process invoices for both new and renewal policies

• Process change requests from client, setting an activity for receipt of the endorsement from

• the insurance carrier

• Process received endorsements, check for accuracy, invoice and send to client with clear

• explanation of change

• Check and invoice premium audits . Send to client with clear explanation of additional or

• return premium

• Update the Applied system and the shared drive to reflect changes during the coverage term

• Order loss runs for renewal submissions and prepare loss summaries

• Generate  and certificates of insurance

• Complete surplus lines filings

• Complete preliminary policy checking for all accounts and submit change requests to the

• underwriter

• Renew binder extensions

• Follow up on open activities

• Obtain premium finance quotes

• Obtain flood zone determinations and NFIP quotes where applicable

• All other duties and projects as assigned

• Basic knowledge of Property and Casualty insurance coverage.

• Proficiency in Microsoft Outlook Word, Excel and PowerPoint.

• Ability to navigate vendor or agency management systems as applicable.

• Proficiency in Applied or ability to learn this program.

• Knowledge of Adobe Acrobat is a plus.

• Ability to manage client needs and multiple tasks.

• Good organization skills.

• Attention to accuracy and detail .

• Excellent interpersonal skills and a pleasant disposition required at all times .

• Ability to work well with others in a fast-paced environment.

• Team player .

• High School or Associate Degree

• Broker License

The typical base pay range for this role nationwide is $75,000 to $85,000 per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.

You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
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One Digital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

One Digital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status,…