Logistics Manager

Join our Team Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.

As Logistics Manager, you will enable efficient field services and project delivery for telecom rollouts, upgrades, and maintenance across North America. This regular full-time role is responsible for end-to-end logistics operations that support customer projects and ongoing network performance, ensuring materials and equipment are in the right place, at the right time, and at the right cost.

• Lead end-to-end order and delivery management, including supplier and part setup, order intake, validation, allocation, fulfillment, and final delivery.
• Coordinate closely with sales, planning, customer operations, and field teams to support telecom rollout, upgrade, and maintenance schedules.
• Monitor and improve logistics KPIs such as order cycle time, fill rate, service level, and on-time delivery performance.
• Drive material status reporting, reallocation, and BOM completion to secure site readiness and project milestones.
• Manage distribution and transportation operations, including inbound and outbound logistics, freight, and 3PL/4PL partners.
• Ensure compliance with trade, customs, safety, and environmental requirements, including documentation and audits.
• Oversee reverse logistics processes for returns, repairs, and waste reduction.
• Lead warehouse operations (receiving, storage, inventory control, picking, packing, dispatch) and continuous improvement of warehouse automation and WMS usage.
• Own inventory and replenishment planning and align with S&OP processes to balance service, cost, and risk.
• Identify logistics risks, develop mitigation plans, and contribute to logistics transformation and optimization projects.

• Bachelor’s degree in business, supply chain, operations, engineering, IT, or related field.
• Approximately 10+ years of experience in order and delivery management, logistics, and warehousing, preferably in a complex, project-driven environment.
• Proven experience setting up and scaling warehouse operations and WMS environments, including process design and governance.
• Strong working knowledge of ERP and WMS tools (e.g., SAP or similar) and data-driven performance management.
• Understanding of telecom equipment and material flows (e.g., wireless sites, small cells, fiber, power, backhaul).
• Demonstrated project management skills, with experience managing logistics for large rollout or upgrade programs.
• Ability to build effective relationships with internal stakeholders and external logistics partners, driving alignment and continuous improvement.
• Professional certifications such as APICS CSCP/CPIM and PMI PMP are preferred.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Morristown (Country/ City)

Job details: Operations Support

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The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination…