Technical Lead – Clarity PPM; Project Portfolio Management

Overview

We are seeking an experienced Technical Lead – Clarity PPM to design, develop and support enterprise Project Portfolio Management solutions within the Clarity platform. This role will lead configuration, customization, integrations and performance optimization efforts while partnering closely with PMO, business stakeholders and IT teams.

The ideal candidate will bring strong expertise in Clarity PPM development and architecture
, hands‑on experience with integrations and the ability to lead technical initiatives while mentoring team members and driving best practices.

• Lead design, development and implementation of solutions within the Clarity PPM platform.
• Configure and customize Clarity modules including:
  • Project Management
  • Resource Management
  • Financial Management
• Develop and maintain:
  • GEL scripts
  • NSQL queries
  • Custom portlets and dashboards
• Build and support integrations using:
  • REST/SOAP APIs
  • XOG (XML Open Gateway) for bulk data operations
  • Enterprise systems such as SAP, Jira and Service Now
• Implement automation using Clarity workflows and job scheduling.
• Monitor and optimize system performance, including query tuning and data processing efficiency.
• Troubleshoot and resolve technical issues within Clarity PPM.
• Collaborate with PMO, Business Analysts and IT teams to translate business requirements into scalable technical solutions.
• Provide technical leadership, guidance and mentoring to junior developers and analysts.
• Manage system upgrades, patches and environment stability.
• Maintain documentation for:
  • System configurations
  • Technical designs
  • Development standards and best practices
• Deliver user support, technical training and knowledge transfer to stakeholders.

• Basic Qualifications
  • Bachelor’s degree in Computer Science, Information Systems or a related field OR
  • Equivalent combination of education and experience
  • 8+ years of experience in software development or enterprise application support
• Preferred Qualifications
  • Technical Expertise
    • Strong hands‑on experience with Clarity PPM development and administration
    • Expertise in:
      • GEL scripting
      • NSQL
      • XOG
      • XML and Java Script
    • Experience with:
      • Clarity Studio
      • Custom Portlets
      • Jasper Soft reporting
    • Strong knowledge of:
      • SQL (Oracle / MS SQL Server)
      • Database performance tuning
    • Experience building and managing:
      • REST and SOAP APIs
      • System integrations with enterprise tools
  • Functional Knowledge
    • Deep understanding of:
      • Project Portfolio Management (PPM) processes
      • Resource and financial planning within Clarity
    • Experience working with:
      • PMO organizations
      • Project lifecycle governance
  • Leadership & Collaboration
    • Proven ability to:
      • Lead technical initiatives
      • Mentor junior team members
    • Strong analytical, problem‑solving and decision‑making skills
    • Excellent communication and stakeholder engagement abilities
  • Additional Preferred Skills
    • Clarity PPM certification or formal training
    • Experience with Agile/Scrum methodologies
    • Familiarity with Dev Ops practices and CI/CD pipelines
    • Exposure to cloud‑based Clarity PPM environments
  • Key Success Factors
    • Act as a technical expert and solution architect for Clarity PPM
    • Drive scalable, high‑performance solutions
    • Bridge the gap between business needs and technical implementation
    • Ensure data integrity, system reliability and optimal performance

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at