Service Advisor
Listed on 2026-02-28
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Customer Service/HelpDesk
Customer Service Rep
Service Advisor – Farris Jeep Chrysler Dodge Ram
Location:multi
Department: Service Department
Schedule: Full-Time
Compensation: Weekly Pay + Monthly Commission
Farris Jeep Chrysler Dodge Ram is one of the ten oldest CDJR dealerships in the nation. Family-owned and operated for over 90 years, we’ve earned a reputation for integrity, professionalism.
We are currently seeking a Service Advisor to help us continue that legacy. This position plays a vital role in supporting customers through every step of their service experience—by phone, online, and in person.
Why Choose FarrisBeing family-owned means you’re not just another number. We invest in your growth, remove obstacles that slow you down, and help you reach your earning potential. Our leadership team is hands‑on, supportive, and committed to your success, both personally and professionally.
What We Offer- Minimum guaranteed weekly pay+ Monthly Commissions and bonus opportunities
- Paid training
- Paid holidays and vacation
- Healthcare and matching 401(k)
- Atmosphere built on teamwork and respect
- Handle inbound customer calls to schedule service appointments
- Ask strategic questions to understand service history and vehicle needs
- Check customers in and out, following a consistent service process
- Provide updates to customers throughout their repair or maintenance visit
- Recommend appropriate maintenance or repair services based on findings
- Build Lasting Relationships with customers through Trust and Integrity in business
- Verify and update customer contact information during each visit
- Utilize multiple computer and tablet systems to document and complete service records accurately
- Previous customer service experience preferred
- High level of professionalism and attention to detail
- Excellent written, verbal, and interpersonal communication skills
- Strong organizational and problem-solving abilities
- Proficiency in computers and online systems
- Enthusiastic, self‑motivated, and eager to learn
- Reliable with a strong work ethic and commitment to customer satisfaction
- Automotive industry experience is helpful, but not required
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