Fraud Risk Program Analyst

The Fraud Program Analyst will be responsible for data entry for various duties related to the assessment and mitigation of fraud risks. This role involves collaboration with multiple stakeholders to maintain a robust and effective fraud risk management program.

• Initiating and executing projects with a specific focus on fraud-related risk exposure. The primary goal is to improve the efficiency and effectiveness of fraud risk management processes and technology.
• Collaborate effectively with a wide range of stakeholders, including internal teams and external partners to address and resolve fraud risk-related matters. Monitor and gather intelligence on potential fraud risks, providing early identification and assessment to enable timely risk mitigation strategies.
• Conduct fraud risk assessments to evaluate the effectiveness of existing processes and technology, identifying areas for improvement.
• Actively participate in ongoing efforts to enhance fraud risk management processes. Contribute to the development and delivery of training programs to increase awareness of fraud risks and promote a culture of vigilance and compliance within the organization.
• Liaise with the fraud investigation team to handle controllable events. Take the lead in resolving identified issues by actively following up with the relevant areas and ensuring effective resolution.
• Maintain detailed records of controllable events, resolutions, and improvement initiatives.
• Provide regular reports on the status of addressed issues to support transparency and continuous improvement efforts.
• Perform effective and timely internal reporting and communication of fraud risk-related findings, assessments, and recommended actions to relevant parties.
• Organize and manage meetings led by the Fraud Risk Management Department. Ensuring effective communication and collaboration among team members. Develop meeting agendas and facilitate discussions to address emerging fraud risks and implement proactive measures.

• Comply with all regulations pertaining to BSA, USA PATRIOT ACT, and OFAC. Complete annual BSA training. Report suspicions of criminal activity, or any attempt to avoid BSA reporting requirements on the part of customers or employees, to the appropriate department.
• Participate in special projects or other job‑related duties, as assigned.
• Achieve mastery of multiple banking, and other computer applications.
• Recommend analytical and procedural efficiencies and improvements. Possess the ability to critically review, check, and challenge processes to ensure the accuracy and effectiveness of fraud risk evaluation.
• Demonstrate a comprehensive understanding of fraud risks and the business activities and processes within their purview. Stay updated on industry trends and emerging risks.
• Collaborate with Fraud team members to evolve existing fraud case management data capture and information collection.

• Knowledge of State and Federal laws pertaining to financial institution fraud.
• Knowledge of applicable Banking Regulations.
• Knowledge of Bank systems, teller, and back-office operations.
• Strong analytical, organizational, and research skills.
• Enhanced computer and technology skills.
• Strong interpersonal and communication skills.
• Ability to work independently and as a productive team member.
• Positive, motivated, goal oriented, and capable of calmly addressing emergency and crisis situations.
• Ability to prioritize tasks and handle multiple tasks simultaneously.
• Knowledge of leading industry trends and the ability to identify probable future environments.
• Critical thinking and analytical mindset.
• Effective communication and presentation skills.

• High School Diploma and a minimum of 4 years of banking and financial crimes experience Bachelors degree, Professional Certification(s) -- Banking, Fraud, Financial Crimes, and/or Money Laundering preferred.
• Previous Metrics, Reporting, and Quality Control/Testing experience in the Banking industry preferred.