Senior Technical Program Manager

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

We are seeking a highly strategic and execution-driven Senior Technical Program Manager (TPM) to lead large-scale enterprise IT transformation initiatives across the organization. This role will be instrumental in modernizing legacy systems, driving cloud and infrastructure transformation, enabling digital capabilities, and improving enterprise technology operating models.

As a senior leader within IT, the TPM will orchestrate multi-year, multi-workstream programs that span applications, data, infrastructure, security, and business process transformation. The ideal candidate thrives in complex environments, understands enterprise architecture deeply, and can balance technical execution with organizational change management.

This role requires executive presence, strong governance discipline, and the ability to translate transformation strategy into measurable business outcomes.

What you'll do:

* Lead end-to-end execution of enterprise IT transformation programs (e.g., cloud migration, ERP modernization, platform consolidation, digital enablement, cybersecurity uplift)

* Contribute significantly to defining program elements, objectives, sequencing, and success metrics

* Develop and manage integrated program roadmaps across applications, infrastructure, data, security, and business operations

* Establish program governance structures, including steering committees, executive reporting, risk registers, and dependency management frameworks

* Drive alignment across CIO leadership, enterprise architecture, engineering, cybersecurity, data, and business stakeholders

* Coordinate legacy system decommissioning, technical debt reduction, and platform rationalization efforts

* Manage financial forecasting, capital planning, vendor engagements, and resource capacity planning

* Ensure architectural compliance and alignment with enterprise standards and target-state technology strategy

* Identify and mitigate program risks, including operational, regulatory, data privacy, and business continuity risks

* Lead change management efforts in partnership with business units to drive adoption and operational readiness

* Track and report transformation KPIs including cost savings, performance improvements, resiliency gains, and user adoption

* Leverage AI to enhance and streamline project management processes and workflows

* Improve enterprise delivery maturity through standardized tooling, portfolio visibility, and execution best practices

* Serve as a trusted advisor to executive leadership on transformation sequencing, tradeoffs, and investment priorities

What you'll bring to Zelis:

* 8-12+ years of experience leading complex IT programs within large, matrixed enterprise environments

* Demonstrated experience delivering enterprise-scale transformations (cloud adoption, ERP implementations, M&A system integrations, data platform modernization, infrastructure transformation)

* Strong knowledge of enterprise architecture principles (application, data, infrastructure, security domains)

* Experience with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure models

* Deep understanding of modernization patterns (API enablement, microservices, Dev Ops, CI/CD, containerization)

* Proven ability to manage multi-million-dollar budgets and external vendors/system integrators

* Expertise in risk management, regulatory compliance considerations, and business continuity planning

* Experience with portfolio and program management tools (Jira Align, ADO, Planview, Smartsheet, Service Now, or similar)

* Strong executive communication skills and…