Quality Assurance Coordinator

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in food service, retail, in-store bakery, deli, and prepared foods, among others.

Working in 100 locations globally, with annual sales exceeding $4billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s—Infinite Possibilities. One Family.

A Quality Assurance Coordinator will be responsible to insure that products produced meet customer specifications and company quality standards. In addition to recommending improvements in manufacturing, quality, and sanitation practices.

• • • Localizes all PROJECTS in PLM (BOM/formula/premix/P-BOM) for Speed to Market process that includes Plant Trial / Pre Comm Ex  / Pre Comm / Operational
    • Localizes MFG/SPEC specifications for Plant Trial / Pre Comm Ex  / Pre Comm / Operational status
    • Partners with R&D / packaging / Regulatory & Compliance / Graphics
    • Confirm labels are available and approve labels in PLM (right formula / right label policy)
    • SAP SUPERUSER
    • Confirm SAP interfaced properly (if not know who to contact)
    • Creator of Shells / Production Versions in SAP for new BOM’s / P-BOM’s / formulas / premixes / phantoms
    • Make modifications/changes in SAP when needed
    • Ensure accuracy of product set-ups
    • Maintain new product codes and existing product codes in QDMS
    • Update production forms, batch sheets etc. as needed
    • Maintain Spec Book with accurate internal specs that are linked to the QA paperwork and online quality paperwork
    • Execute holds and release, local and corporate processes
    • Maintain and update the blend sheets for new and/or existing premixes
    • Maintain and update the mixer Sheets for new and/or existing formulas
    • Notify accounting / schedulers / planners / production / receiving and QA for changes and/or updates to BOM’s / formulas / premixes / boxes
    • Perform bill of material audits and report results
    • Investigate and resolve variances and discrepancies
    • Performs extra projects delegated by the QA Manager.
    • Review of HACCP and other quality and food safety documents and programs.
    • Provides administrative duties to include, filing documentation, faxing, distributing correspondence, etc.
    • Assists in mock recalls
    • Assist in BRC audit and other internal, external and customer audits including USDA and FDA regulatory inspections.
    • Assists in R&D plant trial process.
    • Updates PLM training book as needed.
    • Must be able to assimilate new software, procedures and techniques as they are constantly introduced into this environment
    • Performs other related responsibilities, as needed, to support Rich Products Corporation's business objectives.
    • Serves as a support resource for other departments.
    • Attends weekly crew meetings and monthly communications meetings
    • Assist other RPC locations if needed for PLM/SAP, QDMS etc.

    Food Safety Responsibilities

    • Follow all GMP’s, food safety, and quality policies.
    • Report all food safety incidents such as GMP violations, ingredient and product contamination, metal detector, screen, or magnet deficiencies, glass breakage, and pest harborage.
    • Monitor product quality and food safety throughout all stages of production, recording such results as required, and reporting deficiencies to Supervision.
    • Record accurate and legible results on documentation
    • Provide adequate housekeeping at all times.

• Associate's degree in Business or related field.
• 2 to 5 years of experience
• Must be able to learn and use various software programs including PLM, SAP, QDMS and Trace Gains.
• Must be able to learn product formulations.
• Demonstrated ability to plan, direct, coach, and train Associates. Must monitor work.
• Demonstrated ability to analyze and resolve problems
• Candidate must have solid PC skills using Microsoft Word, Excel, Access, and…