Quality Technician III

Overview

We are looking for a talented Quality Technician III to join our team specializing in Quality for our Cummins Inc. facility in Morristown, TN.

Job Summary Supports Engineers in carrying out production-related and inspection jobs; assists in monitoring materials quality in processing plants and making the required adjustments; ensures maintenance of documentation and records. Works under minimal supervision.

• Identify and resolve quality issues early by comparing physical characteristics of components and products against technical specifications to detect defects and prevent downstream failures.
• Execute reliable product validation by conducting functional, reliability, and packaging tests—ensuring products meet performance and durability standards before release.
• Deliver accurate and traceable documentation by recording test results and producing clear, concise technical reports that support decision-making and compliance.
• Ensure precision in measurement and testing by operating a wide range of metrology and test equipment to generate consistent, high-quality data.
• Elevate team capability through advanced programming, setup, and training on measurement systems—improving efficiency, repeatability, and technical expertise across the organization.
• Strengthen customer confidence by translating complex specifications and measurement data into clear insights that support application and product usage decisions.
• Improve data integrity and confidence by participating in measurement uncertainty studies, ensuring results are statistically sound and aligned with calibration standards.
• Maintain equipment readiness and compliance by ensuring proper calibration, upkeep, and performance of all measurement and test systems to minimize downtime and ensure audit readiness.

• To be successful in this role you will need the following:
• Act with urgency and ownership by taking on testing, defect identification, and equipment challenges with high energy—quickly driving resolution and maintaining workflow momentum (Action Oriented)
• Partner effectively across teams and labs to ensure alignment on testing standards, data interpretation, and quality outcomes—strengthening overall execution (Collaborates)
• Deliver clear, audience-specific communication by translating technical test results, specifications, and measurement data into actionable insights for engineers, customers, and leadership (Communicates Effectively)
• Enhance customer trust and satisfaction by providing accurate interpretations of product specifications and measurement results that enable confident application and decision-making (Customer Focus)
• Make sound, timely technical decisions on product acceptance, calibration actions, and testing approaches using data, standards, and risk-based thinking (Decision Quality)
• Navigate and resolve disagreements constructively when addressing defects, test results, or quality concerns—keeping focus on facts, data integrity, and shared outcomes (Manages Conflict)
• Optimize tools, equipment, and lab resources by efficiently allocating measurement systems, maintaining calibration schedules, and maximizing uptime and capability (Resourcefulness & Laboratory Management)
• Demonstrate technical excellence in metrology and quality systems by applying measurement science, uncertainty analysis, and quality tools (APQP, FMEA, SPC) to ensure reliable, compliant, and high-quality results (Measurement Science & Quality Process Management)

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• This position may require licensing for compliance with export controls or sanctions regulations.

• Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
• Must be able to work in a manufacturing environment with varying seasonal temperatures.
• Must have good communication skills, proficient in math and calculations and understand conversions.
• Prefer 3+ years working experience in a manufacturing environment.

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