Hamblen Crisis Services Coordinator

The Hamblen Crisis Services Coordinator at the Helen Ross McNabb Center is pivotal in providing effective crisis intervention, care coordination, and support to individuals experiencing mental health emergencies within the Hamblen region. This role is essential for maintaining the welfare, safety, and positive outcomes for clients through meticulous assessments, timely interventions, and thorough follow-ups according to the center's standards and protocols.

Responsibilities

• Respond to crisis calls and perform crisis intervention services including suicide risk assessments, safety planning, and immediate support.
• Coordinate with local hospitals, law enforcement, and other agencies to manage acute behavioral health situations effectively.
• Develop and implement care plans that address immediate needs and provide follow-up to ensure continuity of care.
• Maintain accurate and comprehensive clinical documentation in the client's health record.
• Train and support other staff in crisis intervention techniques and protocols.
• Engage the community through outreach programs to raise awareness about mental health issues and available services.
• Participate in regular team meetings to discuss cases, share insights, and coordinate on community resources.

Required Skills

• Expertise in handling psychological assessments and interventions.
• Strong organizational and communication skills.
• Ability to work independently and as part of a multidisciplinary team.
• Proficient in crisis management and making quick, effective decisions under pressure.
• Deep understanding of community resources and how to navigate them to support clients.