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Lead, AI-Powered Customer Support Operations

Job in Morrisville, Wake County, North Carolina, 27560, USA
Listing for: NetApp, Inc.
Full Time position
Listed on 2026-10-07
Job specializations:
  • Business
    AI Business & Operations, Change Management
Salary/Wage Range or Industry Benchmark: 180000 - 205000 USD Yearly USD 180000.00 205000.00 YEAR
Job Description & How to Apply Below

Net App, Inc. is seeking a Sr. Manager, Intelligent Support Operations to redefine how Customer Support Delivery runs in an AI-powered CS organization.

You will craft the intelligent operating model, govern decision architectures, and drive AI-enabled transformation across governance, data flows, and BI systems. The role emphasizes executive storytelling, measurable impact, and collaboration with the broader AI function to improve customer experience, productivity, and cost efficiency while

We invite applications for the Lead, AI-Powered Customer Support Operations position located in Morrisville, NC, United States.

As a Lead, AI-Powered Customer Support Operations, you will play an important part at Net App, Inc. in Morrisville, NC, United States.

The following opening is for a Lead, AI-Powered Customer Support Operations with Net App, Inc.

Our team is growing, and we are hiring a Lead, AI-Powered Customer Support Operations in Morrisville, NC, United States.

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