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Customer Service Representative, Reliability; Onsite

Job in Morrisville, Wake County, North Carolina, 27560, USA
Listing for: Spectrum
Full Time position
Listed on 2026-02-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Position: Customer Service Representative, Reliability (Onsite April Start)
Spectrum -  -  - Responsibilities:
Take inbound calls and provide support for Spectrum's connectivity services (internet, video, voice).;
Troubleshoot internet, video, and/or voice service issues for residential customers.;
Handle basic billing inquiries and payments.;
Uncover customer needs, create solutions, and resolve problems.;
Represent Spectrum professionally and deliver best-in-class customer experience in a 24/7 call center environment.
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