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Customer Service Reliability Specialist​/7 Shifts

Job in Morrisville, Wake County, North Carolina, 27560, USA
Listing for: Charter Communications
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Reliability Specialist | 24/7 Shifts

Charter Communications, branded as Spectrum, is seeking a Customer Service Reliability Representative to handle inbound calls and support residential customers with connectivity services. You’ll troubleshoot internet, video, and voice issues and assist with basic billing questions, while delivering a positive customer experience.

The role emphasizes a customer-centric mindset, professionalism, and the ability to work in a fast-paced call center environment across varied shifts.

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