Senior Power Platform Engineer; Copilot

Why N-able

At N-able, we're all about helping businesses stay secure and making cyber resilience simple. Our platform uses AI and flexible tech so customers can manage and recover with confidence. But what really makes us unique is our people, a global team who love solving challenges and supporting each other. If you want meaningful work, quick growth, and a team that cares, you'll fit right in here.

In this role, you'll help shape our IT operations as a Senior Power Platform Engineer (Copilot). You'll automate processes and keep our data in check using Microsoft's Power Platform and Copilot tools. Expect to design solutions that turn tedious tasks into smooth, automated ones, set up solid data policies, and champion AI assistants to help the team work smarter. Your IT systems background will make sure everything fits into our current setup.

This is a hands‑on and strategic role, perfect for someone who wants to rethink how IT works and make our operations quicker, smarter, and more secure while staying efficient and compliant.

• Hybrid Work:
  Work onsite two days a week and remote the rest.
• Automate & Simplify:
  Spot chances to streamline IT and business processes with Power Platform. Build and maintain automation for things like account setup, system alerts, patching, and syncing data. Make sure they're reliable, scalable, and secure.
• Copilot & AI:
  Be the go‑to person for Microsoft 365 Copilot and AI tools. Customize Copilot features and build helpful bots for things like Q&A and ticket triage. Keep up with new updates and help the team make the most of AI.
• Data Governance:
  Set and enforce data policies. Manage environments, security, and compliance rules. Audit regularly and work with compliance teams to fix gaps.
• Integrate with IT Ops:
  Team up with IT engineers to weave automation into daily infrastructure work. Build workflows for user onboarding/offboarding and automate server/cloud maintenance.
• Lead & Collaborate:
  Be the technical lead for automation and AI in Sys Ops. Work with other teams to plan, design, and launch new solutions. Share best practices and encourage agile, Dev Ops‑style improvements.
• Teach & Mentor:
  Help junior engineers and teammates learn Power Platform and AI. Run training, set standards, and encourage innovation.
• Quality & Support:
  Own the quality and security of your solutions. Document, test, and monitor automation. Be tier‑3 support for your tools and fix issues fast.
• Continuous Improvement:
  Keep up with Power Platform and Copilot updates. Try out new features, introduce best practices, and improve how we build and deploy automations.
• On-Call:
  Join our weekly on‑call rotation (about one week per month) to help with urgent issues outside normal hours, making sure our systems stay up and running.
• Travel:
  Minimal travel (0–10%) for team events or trainings, most work is done virtually.

• Education & Experience:
  
  Bachelor’s in computer science (or similar), or equivalent experience. 5+ years in IT or software engineering, with at least 2 years using Power Platform.
• Power Platform
  
  Skills:
  
  Real experience building flows and apps, handling approvals, integrations, and errors. Know how to manage environments and set policies. Power Shell/CLI is a plus.
• Copilot & AI Know-How:
  Good with Microsoft 365 Copilot, configuring features, building plugins, and understanding basic AI concepts.
• IT & Cloud Knowledge:
  Solid background in server and network admin, identity management, and cloud platforms like Azure/AWS.
• Scripting & Integration:
  Comfortable with Power Shell or Python, writing/debugging scripts and working with APIs.
• Dev Ops & CI/CD:
  Familiar with modern Dev Ops practices, version control (Git/Git Hub), and setting up pipelines for smooth deployment.
• Problem Solving:
  Love finding ways to automate and improve things. Analytical and creative when tackling challenges.
• Communication:
  Great at explaining things and working with all kinds of people. Clear documentation and teamwork are key.
• Self‑Management:
  Organized, independent, and able to juggle multiple projects in a changing environment.
• Bonus Points:
  
  Certifications like Power Platform, Microsoft 365, or Azure AI are…