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Senior Windows Desktop Support Engineer; Tier 2-3
Job in
Morrisville, Wake County, North Carolina, 27560, USA
Listed on 2026-06-18
Listing for:
Computer World Services Corp. (CWS)
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology services company is seeking a detail-oriented Customer Service Professional II to provide advanced technical support for Windows-based systems. The role involves troubleshooting hardware and software issues, maintaining high levels of customer satisfaction, and supporting Tier 1-2 escalations. Candidates should have 3-5 years of relevant experience, strong customer service skills, and familiarity with ITSM tools. An Associate or Bachelor's degree in IT or related field is preferred, along with applicable certifications.
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Position Requirements
10+ Years
work experience
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