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Technical Support HelpDesk/Support IT Support

MacOS Enterprise Support Specialist II

Job in Morrisville, Wake County, North Carolina, 27560, USA
Listing for: Computer World Services
Full Time position
Listed on 2026-06-24
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology services company is seeking a Customer Service Professional II specializing in macOS support to provide tier 2-3 technical assistance. The ideal candidate will have 3–5 years of experience in supporting macOS systems, great troubleshooting skills, and strong customer service abilities. Responsibilities include diagnosing technical issues, maintaining high customer satisfaction and documenting solutions. Candidates should possess a degree in Information Technology or a related field and be able to obtain a Public Trust clearance.
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