System Administrator Team Lead

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven System Administrator Team Lead who is responsible for supervising and managing the daily operations, configuration, and performance of enterprise systems within a complex Data Center environment supporting NIEHS mission‑critical services. This role leads a team of system administrators responsible for server infrastructure, virtualization platforms, and backup and recovery services.

• Supervise and manage daily activities related to configuration and operation of enterprise systems, including Windows and Linux server environments
• Lead system administration team activities supporting mainframe, client/server, and virtualized infrastructures
• Coordinate workload assignments, prioritization, and operational support activities across the team
• Provide technical leadership and escalation support for complex system issues

• Oversee VMware vCenter environments, including virtual machine provisioning, configuration, and lifecycle management
• Monitor virtual infrastructure performance, resource utilization, and capacity trends
• Ensure optimal allocation of compute, memory, and storage resources across virtual environments
• Support virtualization planning, upgrades, and system optimization initiatives

• Supervise enterprise backup and recovery operations across servers, virtual machines, and storage systems
• Ensure backup schedules are executed successfully and aligned with organizational policies
• Oversee restoration testing, including file‑level and system‑level recovery procedures
• Ensure compliance with Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)
• Monitor backup integrity, job success rates, and system reliability

• Plan and monitor system performance, optimization, and resource utilization across enterprise environments
• Conduct system capacity analysis and forecasting to support infrastructure planning
• Identify performance bottlenecks and implement corrective actions to ensure system efficiency
• Support scalability planning for growth in users, applications, and data

• Provide oversight for user support related to access and use of enterprise systems
• Ensure timely resolution of system access issues and service disruptions
• Coordinate with support teams to ensure consistent service delivery and user satisfaction

• Participate in planning, design, and implementation of system upgrades and infrastructure enhancements
• Support evaluation and deployment of new system technologies and tools
• Collaborate with network, storage, database, and application teams to ensure seamless integration
• Ensure systems align with enterprise architecture and security requirements

• Monitor system health, availability, and performance metrics across environments
• Maintain documentation of system configurations, changes, and operational procedures
• Provide regular operational reports on system utilization, performance, and incidents
• Ensure compliance with Federal, NIH, and organizational IT policies and standards

• VMware vCenter administration and virtualization management
• Windows Server and Red Hat Enterprise Linux (RHEL) administration
• Enterprise backup and recovery systems (e.g., Veeam, Comm Vault, or equivalent)
• System performance monitoring and capacity planning
• User access management and enterprise system support
• Troubleshooting complex system and infrastructure issues
• Familiarity with TCP/IP networking concepts and system connectivity

• Experience supporting Federal or NIH environments
• Familiarity with hybrid cloud environments (e.g., Azure integration)
• Experience with storage systems (SAN, NAS, DASD)
• Experience with automation and scripting (Power Shell, Bash, Python)
• ITIL Foundation certification or equivalent IT service management experience

• Team leadership and task prioritization
• Strong troubleshooting and analytical skills
• Capacity planning and performance…