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IT Helpdesk Trainee: Networking & Support

Job in Morrisville, Wake County, North Carolina, 27560, USA
Listing for: HCLTech
Apprenticeship/Internship position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 54000 - 66000 USD Yearly USD 54000.00 66000.00 YEAR
Job Description & How to Apply Below

HCLTech in Morrisville, North Carolina is seeking an IT Help Desk Specialist to diagnose and resolve hardware, software, and network issues for end users. You will route problems to higher level support, manage user accounts, document incidents, and provide level 1 remote assistance following SOPs.

The role requires strong communication, familiarity with MS Office, Active Directory, Exchange, and ITSM ticketing tools.

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