More jobs:
Global Lead, Collaboration Engineering
Job in
Morrisville, Wake County, North Carolina, 27560, USA
Listed on 2026-07-14
Listing for:
Fujifilm
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, Cloud Computing: Infrastructure & Operations, Systems Engineer
Job Description & How to Apply Below
* Fuel the future of how FLBG collaborates. Business Technology & Digital Solutions is accelerating digital transformation across FUJIFILM Biotechnologies, and we're seeking a visionary, execution-focused leader to own our global collaboration platforms and experience. As the Global Lead, Collaboration Engineering, you will set the global strategy, govern standards, and scale secure, compliant, and high-performing collaboration services across regions-driving adoption and impact for every employee.
This is a high-impact role with executive visibility, global scope, and a mandate to transform how we work together across Microsoft 365, Teams (including telephony), SharePoint, One Drive, mobility, and AV/meeting room experiences.
** Company Overview*
* The work we do at FUJIFILM Biotechnologies has never been more important-and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people's lives.
Join FUJIFILM Biotechnologies and help make the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive - what we call Genki.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit:
** Job Description*
* ** Your Impact*
* + Define and own the global collaboration strategy and standards across FLBG
+ Lead a high-performing global organization of engineers, SMEs, and strategic partners
+ Drive platform excellence across Microsoft 365, Teams (collaboration + telephony), SharePoint Online, One Drive, AV, and meeting room technologies
+ Accelerate adoption through user enablement, automation, and self-service
+ Ensure service reliability, security, and compliance in highly regulated environments (GxP)
+ Provide data-driven insights, executive dashboards, and continuous improvement
** What You'll Do*
* + Collaboration Strategy & Global Governance (25%)
+ Define and own the global Collaboration strategy
+ Establish global standards for:
+ Microsoft 365 ecosystem (Teams, SharePoint, One Drive)
+ AV/meeting room platforms and telephony
+ External collaboration and file sharing governance
+ Build and govern operating models aligned with ITIL, GxP, and corporate policies
+ Define KPIs, SLAs, and service maturity models; ensure audit readiness and regulatory compliance
+ Global Leadership & Organizational Development (20%)
+ Lead and develop a global Collaboration organization (engineering, SMEs, vendors)
+ Define capability roadmap and organizational structure; build a high-performance, service-oriented culture
+ Act as senior escalation point for collaboration services
+ Drive cross-functional alignment across BT&DS, Service Desk, IAM, Security, and Infrastructure
+ Platform Ownership & Architecture (20%)
+ Own global architecture for Microsoft 365 services;
Teams (collaboration + telephony);
SharePoint Online & One Drive; AV, meeting rooms, and conferencing tech
+ Govern platform configuration, lifecycle, and adoption
+ Define standards for:
+ Workspace governance (Teams lifecycle, permissions, external sharing)
+ Telephony (call queues, voice policies, dial plans)
+ AV room design and global standards
+ Drive automation, self-service, and user enablement
+ Service Experience, Adoption & Performance (15%)
+ Ensure high availability and performance of collaboration services
+ Define and track user experience metrics (adoption, CSAT, call quality, usage)
+ Lead global adoption and enablement programs; partner with Service Desk to improve supportability and reduce tickets
+ Drive proactive problem management and continuous improvement
+ Security, Compliance & Risk Management (10%)
+ Ensure compliance with security policies and regulatory requirements (GxP)
+ Govern external sharing policies, data protection and retention, and identity integration with Azure Entra
+ Collaborate with Cybersecurity on conditional access and related controls
+ Ensure audit readiness for collaboration services
+ Vendor, Financial & Continuous Improvement (10%)
+ Own vendor strategy (Microsoft, AV vendors, telephony providers)
+ Manage budgets and cost optimization initiatives
+ Drive continuous improvement through analytics and automation
+ Provide executive-level reporting and dashboards
** Minimum Education Requirements*
* + Bachelor's degree in Computer Science, Business Administration, Engineering, or related field
+ Master's degree preferred (especially for global leadership roles)
** Minimum Experience Requirements*
* + 15+ years of experience in IT, Digital Workplace, or Collaboration services
+ 5+ years in global leadership roles (direct or matrix leadership)
+ Proven experience…
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