Application Services Lead

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Application Services Lead who is responsible for overseeing application operations, maintenance, and platform support services within the NIEHS Data Center and hybrid cloud environment. This role leads the management of hosted applications, software lifecycle processes, and platform services to ensure availability, performance, and compliance with Federal and NIH standards.

The Application Services Lead provides technical leadership across application hosting environments, coordinates with development teams and stakeholders, and ensures the successful operation of Platform-as-a-Service (PaaS) offerings supporting NIEHS mission systems.

• Lead operations and maintenance (O&M) for all hosted applications within scope, including Cold Fusion applications and supporting backend services
• Ensure continuous availability and performance of application environments (dev, test, staging, production)
• Manage application start/stop services, scheduling, and on‑demand operational support
• Monitor system performance and coordinate resolution of application‑related issues

• Analyze and study complex system and application requirements and translate them into technical solutions
• Design software tools, reusable components, and subsystems to support enterprise application services
• Apply formal software engineering methodologies including data flow diagrams, system modeling, and CASE tools
• Support application modernization efforts and integration with enterprise platforms using technologies including Cold Fusion, PHP, and .NET

• Oversee software lifecycle processes including development, testing, deployment, and maintenance
• Supervise software configuration management (SCM), version control, and code repository compliance
• Ensure all application code is maintained in enterprise repositories in accordance with best practices
• Manage migration of software builds across environments (development through production)

• Oversee application patching and updates in compliance with NIH/HHS policies
• Coordinate testing, validation, and deployment of patches and upgrades across supported platforms
• Monitor vendor release cycles and assess impact on application environments
• Ensure remediation of vulnerabilities and compliance with security requirements (e.g., CVSS thresholds)

• Serve as primary liaison between infrastructure teams, developers, and Government stakeholders
• Coordinate with system administrators, database administrators, and external contractors for deployments and maintenance activities
• Support impact analysis for infrastructure or platform changes affecting applications

• Review existing programs and applications to refine functionality, reduce processing time, and improve efficiency
• Identify opportunities for automation, standardization, and service improvement
• Support Dev Sec Ops  integration and CI/CD pipeline enhancements

• Maintain documentation for application environments, configurations, and processes
• Provide status reports on application health, patching, and deployment activities
• Track and report corrective, adaptive, and preventative maintenance activities

• Proficiency in Cold Fusion, PHP, and .NET application frameworks
• Strong experience with Oracle databases and database-integrated applications
• Experience administering and supporting Red Hat Enterprise Linux (RHEL) environments
• Experience with application hosting environments (on‑prem and/or cloud-based)
• Proficiency in software development methodologies, system design, and engineering best practices
• Experience with configuration management and version control systems (e.g., Git)
• Strong knowledge of patch and release management processes
• Familiarity with CI/CD pipelines and Dev Sec Ops  practices

• Hands‑on experience with Atlassian suite (Jira, Confluence) for workflow tracking, documentation, and…