IT Operations & Applications Administrator

Kymanox IT Operations & Applications Administrator

Is Kymanox the right fit for you?

You want to make a difference and have an impact…

You enjoy having an influence in your day-to-day work…

You are motivated by working alongside a team filled with

subject matter experts who will help you learn and grow…

You wake up every day and do what you do

… because patients deserve better.

If this sounds like you, you've come to the right place.

Kymanox is looking for an IT Operations & Applications Administrator to keep our Microsoft environment running smoothly day to day. The bulk of this role is Microsoft 365 and Azure administration — managing users and access, keeping systems healthy, and handling the routine tasks that keep a modern cloud workplace running. You'll be a go-to person for Microsoft-related requests across the company.

Alongside that, you'll lend a hand with our suite of custom internal applications — helping users with questions, managing their accounts and permissions, and giving new features a test before they go out. You don't need deep experience with those applications; the engineering team owns them, and you'll pick things up as you go.

We're looking for someone dependable and detail-oriented who's comfortable learning new tools quickly and enjoys being the person who keeps everything ticking. Strong communication matters — you'll work with users at every level and translate their requests into clear, actionable next steps.

• Microsoft 365 & Azure Administration (primary focus)
• Administer Microsoft 365 — Exchange Online, Teams, SharePoint, and license management
• Manage users, groups, and access in Microsoft Entra  (Azure Active Directory)
• Handle device enrollment and policies in Intune mobile device management
• Support Azure-based Windows servers and day-to-day cloud configuration
• Perform routine monitoring — check that systems are healthy, review logs, and confirm scheduled jobs completed
• Work helpdesk tickets: resolve Microsoft and general IT requests, and escalate the rest with clear detail
• Custom Internal Application Support (secondary)
• Serve as a friendly point of contact for users of our suite of custom internal applications
• Manage user accounts, permissions, and access requests within these custom internal applications
• Give new features and updates to the custom applications a quick test before they reach users, and report issues clearly to engineering
• Keep simple how-to guides and admin notes for the custom internal applications up to date
• General IT, Networking & Security Support
• Support LAN and WLAN equipment and general office IT (conference rooms, printers, desk phones)
• Follow and help enforce Kymanox's cybersecurity and standard operating procedures
• Coordinate with vendors and managed service providers when outside help is needed

• The ideal candidate will have a bachelor's degree in an IT-related field.

Required

• 2–4 years of hands-on experience administering Microsoft 365 and/or Azure environments
• Working familiarity with Entra  (Azure AD), Exchange Online, and basic Windows administration
• Strong communication and a genuine customer-service mindset — patient and clear with users
• Strong attention to detail and solid problem-solving instincts
• Comfortable learning new software quickly and self-managing routine work through a ticketing system

Preferred

• Exposure to Intune MDM and to supporting LAN / WLAN networking
• Familiarity with IT ticketing systems; basic knowledge of ITIL protocols is a plus
• Some application-support or QA/testing experience (writing simple test cases, reporting bugs)
• Awareness of basic cybersecurity practices (device, user, and access security)

Nice to have

• Microsoft certifications (e.g., MS-900, AZ-900, or role-based associate certs)
• Familiarity with Git/Git Hub or an issue tracker (Azure Dev Ops, Jira, Git Hub Issues)
• AI-assisted tool familiarity (Claude Code, Copilot, Cursor) or light scripting (Power Shell, Python)

• Detail-oriented
• Strong organizational skills and verbal/written communication skills
• Highly motivated self-starter with a sense of ownership and willingness to learn
• Thrive in a fast-paced, growing, and…