IT Help Desk Specialist - Hardware/Software Support
Job in
Morrisville, Wake County, North Carolina, 27560, USA
Listed on 2026-08-03
Listing for:
HCLTech
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
HCLTech is seeking a Help Desk professional in Morrisville, NC to diagnose and resolve hardware, software, and network issues via phone, email, or chat. The role supports end users and coordinates with 2nd/3rd level IT teams while managing vendor relationships.
Ideal candidates bring 2–3 years of help desk experience, strong problem-solving skills, and familiarity with ITSM tools like Remedy and remote support tools. On-site work with standard IT operations is expected.
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