Wi‑Fi Outage & Field Dispatch Specialist
Job in
Morrisville, Wake County, North Carolina, 27560, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Spectrum is seeking a Central Operations Specialist I to monitor Managed Wi‑Fi networks, triage alarms, and drive rapid ticket resolution. You will support field technicians and work within a 24x7 operations center, ensuring swift restoration and reliable service for customers in Morrisville and beyond.
The role requires a two‑year degree or certificate in IT or telecom and at least 2 years in 24x7 operations. The schedule includes Tue–Sat shifts, with potential nights and overtime as needed.
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