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Bilingual Service Desk Analyst — French IT Support
Job in
Morrisville, Wake County, North Carolina, 27560, USA
Listed on 2026-08-03
Listing for:
Resource Logistics Inc.
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Resource Logistics Inc. is seeking a Service Desk Analyst with proficiency in French to support our French-speaking users in Morrisville, North Carolina. You will filter help desk calls, gather issue details, and route tickets to Level 2/3 support while ensuring swift resolution.
Responsibilities include documenting inquiries, installing and configuring software, performing routine maintenance, and producing end-user guidance. Prior experience with Service Now and ITSM processes is required.
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