UX Designer

Position Summary:

As a UX Designer, you will play a crucial role in shaping our software products to create exceptional user experiences. Your focus will be on understanding user needs, partnering with Product Management and Development to execute on goals, and applying your user experience and interaction design expertise to ensure that interactions with our software are intuitive, efficient, and enjoyable.

To be successful in this role, you need to be an analytical and creative designer with a passion for solving complex problems through user-centered design and critical thinking. You will help improve existing software experiences while contributing to the vision for future product experiences across the Clinisys portfolio. You will apply systems thinking, user-centered design methodologies, and a critical eye to simplify workflows and improve usability in complex, information-rich healthcare software environments.

This role requires close collaboration with your fellow User Experience Design teammates, Product Managers, Developers, Architects, and other stakeholders throughout the software development lifecycle.

Clinisys’ AI Philosophy:

Building an AI first organization is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we develop AI-enabled, cloud-based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier, safer communities.

Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve. Every team member must help drive an AI first sense of purpose and urgency.

Essential Functions:

• Design end-to-end user experiences, including workflows, initial designs, user flows, information architecture, and interactive prototypes.

• Translate business requirements, user needs, and technical constraints into intuitive and scalable design solutions.

• Understand and document holistic user experiences through user journeys, process flows, site maps, service blueprints, and experience maps.

• Assist with user research, planning and conducting research activities, including interviews, usability testing, contextual inquiry, and feedback sessions when applicable.

• Collaborate closely with Product Management, Development, and Architecture teams throughout the product lifecycle.

• Participate in design reviews and workshops to gather requirements, align stakeholders, and validate solutions.

• Create detailed interaction specifications and design documentation to support development implementation.

• Ensure designs align with established design systems, accessibility standards, and usability best practices.

• Apply knowledge of industry workflows, personas, and customer needs to create meaningful experiences that support product strategy and roadmap objectives.

• Advocate for user-centered design principles and drive customer-focused decision making across project teams.

• Contribute to UX process improvements, design standards, and best practices across the organization.

• Leverage AI-powered tools and emerging technologies to improve design workflows, accelerate ideation, and enhance product experiences where appropriate.

• Stay current with industry trends, best practices, and emerging technologies in UX, AI, accessibility, and healthcare software.

• Work efficiently and independently while managing multiple projects and priorities.

• All other duties and responsibilities as assigned.

Skills Needed to Be Successful:

• Proficient with Figma and modern UX design tools.

• Strong understanding of user-centered design principles, interaction design, information architecture, and usability best practices.

• Experience creating wireframes, user flows, journey maps, prototypes, and design specifications.

• Strong facilitation and communication skills with the ability to…