Cloud Engineer

Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und
-herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.

Ready to launch your career at the intersection of cloud technology, data, and business impact? Xylem is seeking a Cloud Operations Engineer to join our Global Cloud Infrastructure team within the Xylem Global Solutions Operations organization. In this role, you will help teams across the enterprise leverage public cloud platforms and cloud-based technologies securely, reliably, and cost-effectively. You will transform cloud data into actionable insights, support operational processes, and contribute to the continuous improvement of cloud services across the organization.

Working alongside experienced cloud engineers and managers, you will develop hands‑on expertise in cloud operations, Fin Ops, data analytics, reporting, service support, and emerging AI technologies.

• Create and maintain cloud cost, utilization, operational readiness, security, and performance dashboards that provide actionable insights for business and technology stakeholders.
• Analyze cloud billing and usage data, identify trends and optimization opportunities, and support Fin Ops reporting, cost allocation, forecasting, and chargeback/showback processes.
• Support cloud operations by managing access requests, resolving routine service issues, and coordinating escalations with engineering teams and technology vendors.
• Contribute to the modernization of reporting processes by transitioning spreadsheet-based reporting into enterprise data warehouse and business intelligence solutions.
• Evaluate emerging cloud and AI technologies, assist with proof‑of‑concept initiatives, and help establish governance, operational standards, and adoption frameworks.
• Maintain accurate documentation, track work through Jira, and collaborate with cloud providers, finance partners, and internal stakeholders to improve service delivery and operational efficiency.

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, Finance, or a related field; or an equivalent combination of education, technical training, internship experience, and/or relevant work experience.
• Foundational understanding of cloud computing, monitoring and logging platforms, source code repositories, data processing, and IT service support concepts.
• Strong proficiency with Microsoft Excel, including formulas, lookups, pivot tables, data validation, and data analysis techniques.
• Demonstrated analytical, problem‑solving, and attention‑to‑detail skills with the ability to interpret and validate data.
• Strong written and verbal communication skills with the ability to effectively engage both technical and non‑technical audiences.
• Ability to learn new technologies, manage multiple priorities, document work accurately, and meet recurring deadlines.
• Strong customer‑service orientation, teamwork, organizational skills, and ability to work effectively in a collaborative environment.
• Ability to participate in an on‑call rotation if required by the business.

• Coursework, internship experience, certifications, or hands‑on exposure related to AWS, Microsoft Azure, Google Cloud Platform (GCP), Fin Ops, data analytics, or IT service management.
• Experience with SQL, Power BI or other data visualization tools, and basic scripting using Python or Power Shell.
• Familiarity with cloud cost management concepts, including tagging strategies, forecasting, cost allocation, optimization, showback, and chargeback methodologies.
• Experience using Jira, Confluence, Datadog, Sumo Logic, JFrog, Bitbucket, Git Hub Copilot, or similar operational and collaboration platforms.
• Understanding of Agile methodologies and foundational project management concepts.