Csr Warehouse Ii - Ssc

CSR WAREHOUSE II - SSC

Dal‑Tile, a subsidiary of Mohawk Industries, is the largest manufacturer of tile and natural stone in the United States. We offer a family‑friendly work environment and a commitment to internal promotion, with benefits beyond medical and dental coverage.

Provide customer service and office administration while performing warehouse duties at a Sales Service Center.

• Assist customers on the sales floor, determine order requirements, provide samples, and complete sales transactions.
• Resolve customer complaints involving returns and order errors.
• Process payments and receipts, reconcile DSRs, prepare bank deposits, balance petty cash, prepare performance reports, update customer master file, and create vendor orders.
• Enter customer orders, create plant/RDC orders, and complete stock replenishment orders.
• Wait on customers and prepare sales slips.
• Pull and assemble customer orders, check outbound orders for accuracy and completeness, conduct inventory stock checks, restock and label vendor products, maintain displays, move, store and replenish material, and perform daily cycle counts.
• Receive and unload inbound material, process inbound shipments, stock material, process customer returns, and notify management of damaged shipments for freight claims.
• Maintain a clean and organized facility through sweeping, trash removal, cleaning, and general office maintenance.
• Follow the Safety Program, report accidents and unsafe conditions, and maintain a safe working environment.
• Perform other related duties as required.

• High school diploma or equivalent.
• At least 3 years of customer service experience and warehouse experience.
• Strong organizational, mathematical, and time‑management skills.
• Detail oriented and safety conscious.

• Competitive salary.
• Company 401(k) match.
• Employee purchase discount.
• Tuition reimbursement.
• Comprehensive benefits package.

Dal‑Tile is a proud supporter of U.S. military, veterans and their families. Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer, including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.