Implementation Project Manager

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of Pharma Cord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real‑life impact to build a world in which every patient gets the care they need.

Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products.

Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit

An Implementation Project Manager leads the end‑to‑end planning, configuration, and deployment of software, systems, or services for clients, serving as the primary point of contact from onboarding to go‑live. They ensure technical solutions are implemented on time, within budget, and successfully adopted, managing project timelines, risks, and client training.

• Plan, execute, and close projects according to schedule deadlines, including acquisition of resources and coordinating the efforts of team members and third‑party contractors or consultants (including offshore resources).
• Partner with stakeholders and senior management to define the project’s scope, objectives, deliverables and critical success factors that support business goals.
• Communicate the project’s scope, goals, objectives, deliverables and critical success factors to the project team.
• Ensure that business, functional and technical requirements are clearly defined, documented and agreed to by all project stakeholders.
• Oversee quality control throughout the project life cycle.
• Develop complete project plans and associated communication documents, identifying any milestones within the project roadmap.
• Delegate tasks and responsibilities to appropriate personnel.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Follow‑up with assigned resources to establish progress and adherence to timelines and scope.
• Liaise with project stakeholders on an ongoing basis.
• In coordination with the Development Lead, establish Level of Effort (LOE) estimates for achieving project goals, and recommend subsequent timeline changes when necessary.
• Manage development/implementation schedules and direct assigned resources.
• When required, negotiate with other department managers for the acquisition of required inter‑departmental resources.
• Determine and assess the need for additional staff and/or consultants and recommend appropriate recruitment throughout the project cycle.
• Set and continually manage project expectations with team members and other stakeholders.
• Identify and resolve issues and conflicts within the project team and elevate when necessary.
• Identify and manage project dependencies and critical path.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Identify risks and develop mitigation plans.
• Determine the appropriate frequency, content and delivery mechanism for status reports, analyze the results, and troubleshoot problem areas.
• Develop and deliver status reports and presentations.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Build, develop and grow any internal business relationships vital to the success of the project.
• Conduct project postmortems and create recommendations report to identify successful and unsuccessful project elements.
• Any other tasks or projects assigned by immediate supervisor.
• Operate in Compliance with HIPAA within program guidelines.
• On time…