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Customer Service Center Manager - Lead, Coach & CX

Job in Morrisville, Wake County, North Carolina, 27560, USA
Listing for: Customer Operations
Full Time position
Listed on 2026-03-01
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Center Manager - Lead, Coach & Improve CX
A leading telecommunications provider is seeking a Call Center Manager in Morrisville, NC. This role involves managing a team of supervisors to meet customer service goals while ensuring an exceptional customer experience. The ideal candidate will have extensive experience in customer service within a fast-paced environment and demonstrate strong leadership and project management skills. The position requires a Bachelor's degree and significant supervisory experience.

Join us in delivering top-notch service to our customers.
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