Senior Patient Lead

Updated:

Updated: March 4, 2026
Location: Morrisville, NC, United States
Job :

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know:

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Creates strategic recommendations and mitigation strategies to improve poor performing program campaigns, collaborating with the Accelerate Clinical Enrollment (ACE) team, Internal/External Account Directors, and other cross-functional partners.

Is an expert in regional patient recruitment and retention strategies and has in-depth knowledge of global recruitment and retention strategies.

Identifies new and innovative strategies and solutions through individual or team research and follow up with vendor management to verify their benefit and services are not already covered by existing partnerships.

Provides guidance to other team members on regional approaches to recruitment and retention for development of recruitment strategies and mitigation plans.

Serves as a mentor and/or provides project management oversight to team members, in particular those supporting strategic Sponsor studies and ensuring feedback loop to Line Manager.

Has a deep understanding of their own country’s healthcare landscape.

Oversees the development, preparation, approval and distribution of integrated tactics relating to R&R Ops from sponsor contracting through to closure of R&R activities.

Is a gatekeeper for quality control, accountable for the quality of work completed on studies which they oversee.

Responsible for measuring effectiveness and ROI of integrated tools/strategies used on strategic Sponsor studies and sharing best practices across regional and global teams, developing case studies to support future awards and drive operational efficiencies.

Collaborates with study team to support site-level activities including, but not limited to, addressing site-specific recruitment challenges and suggesting mitigation plans.

Collaborates with study team to define and lead community outreach activities including, but not limited to, advocacy group liaison and attendance at local chapter events.

Reviews the Participant Engagement Plan (PEP) and supports identifying risks, recommending both regional and global contingencies specific to the indication and protocol. Takes responsibility for periodic review of all subsequent updates as per scope of work.

Orchestrates operations of integrated solutions partners in scope including but not limited to setting meeting agendas, leading meetings, representing solutions when applicable to Project Leads and client, tracking and reporting progress, reporting risks and mitigations, identifying gaps and…