Supervisor, Transportation, Airport Staff & Aviation Operations

Join Guardian Professional Services as a Wheelchair Services Supervisor
, leading a team that assists passengers with mobility needs at RDU Airport.
This is a hands-on leadership position
— ideal for someone who enjoys mentoring others, working directly with passengers, and ensuring smooth airport operations.

• Supervise and coach Wheelchair Agents to deliver safe, efficient, and compassionate service
• Coordinate shift coverage, scheduling, and daily assignments
• Oversee airport wheelchair operations during weekends and other assigned shifts
• Communicate with dispatch, airline personnel, and airport authorities to maintain service quality
• Lead by example by assisting passengers as needed (pushing, lifting, or transferring safely)
• Review incident reports and ensure all procedures are followed accurately
• Maintain a professional, positive environment that reflects Guardian’s service standards

• 5+ years
  of customer service experience (required)
• 2+ years
  in a supervisory or lead role (required)
• Airport experience
  strongly preferred
• Valid
  Driver’s License
  preferred
• Excellent communication, reliability, and problem-solving skills

• Paid training and opportunities for overtime
• Career growth path into
  Operations Management and Senior Supervisor roles
• Make a meaningful impact daily by helping passengers travel safely and comfortably
• Required Airport Background & SIDA Badge Fees reimbursed after 90 days of employment

Job Type:Full-time
Pay:$14.00 per hour with earned gratuities and OT opportunities
Expected

Hours:

Minimum 40 hours per week - 10hr shifts daily. 4 days on and 3 days off.
Work Location:In person – Raleigh–Durham International Airport (Morrisville, NC)