UX​/UI Designer - AI

SUMMARY

We are looking for a bold and creative UX/UI Designer - AI to rethink and redefine user experiences in an AI-first product landscape. In this role, you will lead the user experience design for all AI-powered initiatives within our platform, collaborating closely with the AI Product Manager, engineers, and stakeholders across client care, sales, and product.

Your work will shape how users interact with intelligent systems, from embedded agents and recommendations to dynamic interfaces powered by large language models. This role is ideal for a designer excited by rapid prototyping, emerging tools, and designing for new interaction paradigms. You will drive the UX strategy for a wide range of AI experiences, balancing innovation with usability, clarity, and trust.

WHAT YOU'LL BE DOING:

* AI-First Experience Design:
Design end-to-end user experiences for generative AI features, LLM agents, and intelligent workflows. Translate complex model behavior into intuitive and human-centered interactions. Develop high-fidelity prototypes using Figma and AI-first tools like Lovable, v0.dev, or work with AI code editors and Figma's MCP server. Use these tools to test novel interactions and validate assumptions early and often.

* Collaborative AI Opportunity Discovery:
Partner with the AI Product Manager and Product teams to identify product areas where AI can meaningfully enhance user experience. Enable product strategy execution through the lens of UX and interaction design.

* User Research and Customer Insight Gathering:
Conduct and moderate usability tests and user interviews; analyze findings and present both qualitative and quantitative data to influence design direction. Translate findings into actionable insights and journey maps that guide product development.

* Documentation and Design Systems:
Create and maintain clear design documentation to ensure alignment with published Information Architecture and consistent execution across engineering teams. Contribute to evolving design systems for AI experiences.

YOU'VE GOT WHAT IT TAKES IF YOU HAVE/ARE:

* A minimum of 3 years of experience in UX or Product Design, with a strong portfolio showcasing end-to-end product design work. Demonstrated experience collaborating in cross-functional teams.

* A Bachelor's degree

EXPERIENCE/EDUCATION PREFERRED

* Experience designing AI-powered or data-rich products preferred.

* Background in designing for enterprise or highly regulated industries (e.g., healthcare, education) is a plus.

* Familiarity with HTML/CSS or code-aware design systems would be beneficial.

* A Bachelor's degree specifically received in Design, HCI, Human Factors, or a related field