Care Coordinator​/CPS-AD - SA Residential and SAIOP - Clayton Co

• Required Degree High school
• Travel 10%
• Manage Others No

Job Title: Care Coordinator/CPS-AD – SA Residential and SAIOP – Clayton Co.

Job

Hours:

8:30 PM – 5:00 PM, Monday - Friday with some evening hours required and occasional Saturdays.

Base

Location:

Covington, GA / Morrow, GA

Division/Department/Program: SA Residential and SAIOP/WINGS

Full-time X

Part-time

PRN

Exempt X

Nonexempt

The Care Coordinator is responsible for ensuring that clients are connected with the services that they need and for collaborating with staff across the agency and with external agency partners. The Care Coordinator serves as a key administrative and operational support role for both the SA Residential and Women Initiating New Growth & Strength (WINGS) Program .This position provides comprehensive support to the Program Manager and treatment teams across these semi-independent SUD programs.

The Care Coordinator will facilitate care coordination between these two programs, ensuring seamless integration of services within the Residential SUD Continuum of Care. The role is crucial for the smooth operation of both programs, focusing on client support, administrative tasks, and ensuring high-quality care and service delivery.

Under broad supervision, provide a broad range of social services to patients/clients/consumers and their families. Conducts patient/client/consumer intakes, participates in treatment team planning, and performs crisis intervention. Assists in dealing with personal and social problems. May perform case management duties.

Duties & Responsibilities:

• Assists with 24x7 staffing coverage.
• Provides initial screening of client needs and assists the client in connecting to needed resources .
• Connects clients with community services, and provides follow-up and monitoring to ensure continuity of care among internal providers and between internal and external providers.
• Facilitates internal and external collaboration to develop person-centered or family-centered integrated client treatment plans.
• Assists clients with making and coordinating appointments, and obtaining support necessary to keep appointments.
• Facilitates communication between providers within a schedule that meets outlined time frames.
• Develops and maintains close working relationships with community service providers.
• Manage day-to-day administrative functions for the program, including scheduling, documentation, and maintaining accurate records in Care Logic.
• Ensure that all client intake paperwork, consent forms, and medical records are completed accurately and stored according to confidentiality regulations.
• Handle program-related communications, including updating clients on program schedules, resources, and events.
• Coordinate logistics for community meetings, support groups, and client activities, ensuring that they align with the program's goals and client needs.
• Assist in managing the facility’s supply inventory, including ordering and distributing materials as needed for program operations.
• Provide support with billing, documentation, and reporting for program activities.
• Complete Point of Entry (POE) intake flow to include consents for services, release of information, financial applications, etc.
• Communicate assignments, messages, and other information to program staff.
• Coordinate and manage purchase orders, inventorying, and distributing supplies across programs.
• Collect monthly service fees from clients. Complete invoicing requirements on a monthly basis.
• Manage facility supply inventories with attention to minimizing oversupply and managing expenses.
• Manage credit card receipts and assist with reconciliation of PCard purchases.
• Manage Time Clock program, serve as Leave Keeper, and report hourly payroll to Business Office; consult with supervisor to resolve issues. Provide technical assistance as needed.
• Informs Director and Program Manager of any abnormalities or trends revealed by the program data.
• Monitor the well-being of clients on the unit and assist with providing direct care support as needed, particularly in the intake and discharge process.
• Coordinate care and services across the Residential SUD Continuum of Care, including linking…