Academic Advisor

About Us

Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development.

The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Clayton State offers multiple certificates, Associate's, Bachelor's, and Master's Degree programs, which currently enroll over 5,500 students in challenging campus and online courses.

Clayton State's main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For.

Job Summary

This position is responsible for executing an academic advisement strategy that supports the retention, progression, and graduation of students across several degree programs in Clayton State University's Center for Advising and Retention. The advisor in this role will serve as the front-line contact for undergraduate students, providing academic advising that drives engagement and empowers students to achieve their academic and career goals.

They will build formative relationships with students by interpreting information related to course descriptions, program requirements, prerequisites, and registration procedures. The advisor will play a vital role in maximizing undergraduate students' persistence to graduation and will offer excellent customer service and high-quality advising assistance.

Responsibilities

* Monitors, advises, and tracks the retention, progression, and graduation of all students within the assigned population.

* Executes and evaluates campaigns in collaboration with the Assistant Director and/or Director.

* Provides foundational support while advising on academic, career, and life goals.

* Makes resolution recommendations on academic advising matters to the Assistant Director.

* Advises students regarding academic programs, curricula, and course selections.

* Maintains updated student files throughout their academic careers and makes changes to records as necessary.

* Disseminates information on university policies and procedures to faculty, parents, students, and others.

* Provides assistance and advisement to students regarding program admission requirements, registration, probation, academic suspension, and other academic policies and procedures.

* Conducts orientation sessions for groups of incoming students.

* Conducts informational outreach to various classes and/or student groups.

* Audits student records for curriculum, major, and graduation requirements.

* Follows up with students who have received failing midterm or final grades.

* Compares transcripts with entrance and graduation requirements and advises students on appropriate actions.

* Refers students with academic discrepancies to the appropriate officials for further action.

* Assists in the preparation of special reports related to enrollment and other matters.

* Evaluates and maintains student records for degree requirements using the academic evaluation system.

* Monitors student registration activities and academic performance/progress.

* Coordinates communications to students regarding course scheduling, core and major requirements, academic resources, and related information.

* Participates in college or institutional student success initiatives.

Required Qualifications

* Bachelors Degree and One (1) or more years of related work experience, preferably in higher education.

Preferred Qualifications

* Masters degree preferred.

Knowledge, Skills, & Abilities

* Knowledge of student information systems (for example, BANNER) is preferred.

* Knowledge of academic fields related to advising disciplines.

* Knowledge of Microsoft Office Suite and…