Surgery Coordinator

Company Overview

At Clayton Eye Center, our purpose is to provide the highest level of eye care possible to each patient, enhancing individual lifestyles and vision. We are committed through a highly skilled and compassionate team of doctors, providing services with leading‑edge technology in an efficient and cost‑effective manner. We offer various services including cataracts, glaucoma, retina, family eye care, contact lenses, cosmetic, oculoplastic, and reconstructive surgery with multiple locations on the south side of Georgia.

The Surgery Coordinator is responsible for the surgery coordination and education of services for our patients. Primary responsibilities include premium services conversion, surgery scheduling, paperwork, and patient coordination of all procedures provided by our doctors. The role requires an extremely organized, detail‑oriented, strong team player, and an effective communicator.

• Create, scan and file surgery charts.
• Provide patients with pre‑op and postoperative counseling.
• Interact with patients, physicians, and other staff within the clinic/ASC and at outside facilities, providing accurate, timely, and responsive information.
• Coordinate processes and route all paperwork as required to meet physician and facility requirements; provide accurate, thorough, and complete documentation of all information pertinent to patient treatment.
• Return and respond to all calls.
• Be knowledgeable regarding co‑management with referring providers and ensure compliance with the scheduling of post‑operative visits.
• Help with ancillary tasks, including but not limited to following up with patients who no‑show or cancel surgical appointments, sending H&P orders and consents to outside hospitals, updating the surgical scheduler protocol handbook, constantly editing consents and documents as processes change, and conducting training sessions with our physicians.

• Minimum 2 years of experience as a Surgery Coordinator, preferably for an ophthalmology physician, with strong organizational and interpersonal skills.
• Experience with EMR software (ophthalmology‑specific software preferred).
• Experience with patient customer service; familiar with obtaining authorizations and referrals.
• Knowledge of contracted insurance plans and procedures.
• Ability to work with Excel, Word, and medical software.
• Excellent oral/written communication and analytical skills.
• Ability to multi‑task efficiently and effectively.
• Act calmly and effectively in a busy or stressful situation.
• Adherence to all policies and procedures, including standards for safety, attendance, punctuality, and personal appearance.
• Establish and maintain effective working relationships with managers and peers.
• Highly flexible; able to accommodate changing needs of the office. Knowledge and adherence to HIPAA, compliance, and OSHA.
• Work well under pressure with minimal supervision; exercise initiative, judgment, discretion, and decision‑making to achieve practice objectives.

• Medical
• Dental
• Vision
• 401(k) with match
• HSA/FSA
• Telemedicine
• Generous PTO package

• Employee discounts and perks
• Employee assistance program
• Group life/AD&D
• Short‑term disability insurance
• Long‑term disability insurance

Eye South Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.