Facility Administrator

Facility Administrator

Under general direction from the Director of Surgical Services and Vice President of Surgical Services, the Facility Administrator directs the staff and programs of the Ambulatory Surgery Center. Develops and introduces approves standards and guidelines for ambulatory services and programs. Collaborates with Medical Director and Nurse Manager to ensure surgical services of high standards.

Responsibilities include managing operations of the assigned facility according to policies, protocols, orders and regulations. Utilizes each facility's comparative information and principles of continuous quality improvement to drive efficiencies in the facility. Works closely with the Medical Director and the Nurse Manager at the facility staff to ensure all clinical aspects of care delivered at the facility meet established regulatory standards.

Manages all employee relations and human resource activities to meet patient care needs within established budgets and staffing patterns. Works with corporate Procurement staff and the facility staff to manage supplies and inventory to ensure necessary supplies and equipment are available for patient care needs. Demonstrates effective leadership and communication skills to motivate associates. Works with Eye South's corporate compliance team to continually meet the requirements of State Licensure, ASC CMS Conditions for Coverage and accrediting organizations.

Identifies and recommends procedural changes and solutions for inefficiencies. Acts as a liaison for the providers to relay any surgical, operational, or other issues the providers may have via the appropriate channel. Ensures key performance indicators are met across all departments. Provides on-site support and direction for the staff for coordination with Revenue Cycle services, to ensure appropriate procedures are followed for patient scheduling, registration, medical record documentation, billing and collections.

Provides a systematic approach in working with patient grievances and Eye South's Compliance Team to resolve any issues of patient care. Works with Eye South's corporate team to create, analyze, and provide routine ad hoc reports related to the assigned facility as directed. Participates through created reports and on-site presence in Governing Body meetings as applicable and necessary. Strategizes methods to meet/exceed monthly budget parameters by working closely with Eye South's corporate team.

Adheres to the facility's policies and procedures. Completes in services in a timely fashion. Participates in performance improvement and continuous quality improvement activities. Must maintain patient's right to privacy by not discussing privileged information outside the work area or within hearing range of visitors, family, or patients. Ensures proper and efficient surgical workflow. Works with providers and nursing staff to develop and implement standard operating procedures.

Oversees the use of software solutions and regularly identifies and recommend areas for improvement, including relationship management with specific vendor representatives. Conducts monthly staff meetings. Ensures the efficient and effective administration of the Front Office, including superb customer service, front-end revenue cycle responsibilities (insurance verification, demographic data entry, and collection of patient responsibility balances), and scheduling processes. Ensures time sheet authorization, PTO approvals, and all required payroll reporting is completed in a timely fashion.

Ensures the facility culture is reflective of the Facility's mission, vision, and core values. Ensures operational and facility compliance measures are met with the assistance of the Eye South Chief Compliance Specialist, and Chief Medical Officer. Ensures corporate and medical compliance programs are implemented and adhered to under the directions of the Eye South Compliance Specialist and Chief Medical Officer.

Ensures accounts payable duties are performed timely and accurately. Ensures month-end reporting is provided timely and accurately.

Qualifications include minimum 3 years of ambulatory surgery operations…