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Tier 1 Telecom Tech Support Specialist
Job in
Morrow, Clayton County, Georgia, 30287, USA
Listed on 2026-07-10
Listing for:
VXI Global Solutions
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
VXI Global Solutions in Morrow, GA seeks a Technical Support Account Associate (Tier
1) to be the first point of contact for customers of a leading telecommunications provider. You will handle inbound calls, perform basic troubleshooting, and assist with billing education and service upgrades.
Responsibilities include documenting interactions, using approved tools, and escalating complex issues when needed.
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