Business Development Manager

Job Title: Business Development Manager - MRO
FLSA Classification: Exempt Reports to: VP, South Sales Region
Department: SE Sales
Reports to: VP of Sales Location: Remote (FL/GA - Must reside near a major airport in the Southeast US)
Date: 04.22.2026

• Excellent benefit package which includes medical, dental, vision, and life insurance.
• Paid vacation, Paid Holiday & 401K Company match after (1) one year that vests immediately upon participation
• Collaborative, dynamic work environment within a fast‑paced awesome company

Position Summary: TOTO is seeking a dynamic, results‑driven Business Development Manager – MRO to accelerate market penetration and drive exceptional sales performance across the Southeast U.S. territory. In this high‑impact role, you will champion TOTO’s innovative Eco Power® hands‑free solutions and IoT‑enabled Smart Restroom Management System. You will be responsible for the full sales cycle, focusing on relationship‑building with facility decision‑makers and plumbing engineers to drive adoption of TOTO’s sustainable, hygienic, and technologically advanced products.

• Territory & Sales Management: Execute strategic sales plans to increase market share and exceed revenue targets. Manage the full sales cycle, including lead generation, pipeline development, product specification, and closing through distributor partners.
• Customer Engagement: Build and maintain high‑level relationships with MRO professionals, facility owners/managers, and plumbing engineers. Deliver impactful product demonstrations, presentations, and training.
• Product Expertise: Position TOTO’s Eco Power® and IoT‑enabled product lines as best‑in‑class solutions for water conservation, hygiene, and efficiency.
• Market Intelligence: Monitor competitive trends, pricing strategies, and market activity; maintain expert knowledge of TOTO product lines and policies.
• CRM & Reporting: Utilize Salesforce CRM for accurate forecasting, pipeline tracking, and reporting.

• Strong sales, negotiation, and closing expertise.
• Exceptional communication and presentation skills.
• Relationship‑driven with the ability to influence diverse stakeholders.
• Self‑motivated, results‑oriented, and highly organized.
• Strategic problem‑solving abilities with a customer‑focused mindset.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Bachelor’s degree in Sales, Marketing, Business Administration, or related field.
• 5+ years of progressive sales experience in the Commercial Plumbing or MRO industries.
• Proven history of exceeding sales quotas (preferred).
• Experience with Salesforce, SAP CRM, or similar CRM platforms (preferred).
• Knowledge of IoT solutions in commercial building management systems (preferred).
• Travel: Significant overnight travel required throughout Georgia, Florida, Tennessee, and surrounding areas. Attendance at trade shows, conferences, and company meetings is required.
• Transportation: Participation in a third‑party administered vehicle program (tax‑advantaged, fixed car allowance + mileage reimbursement).

• Must be able to travel extensively via air and car.
• Must be able to conduct site visits in various commercial environments.

TOTO USA is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

TOTO USA provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. We are committed to maintaining a drug‑free workplace.