Warehouse Clerk

The Warehouse Clerk carries out customer service activities in a prompt, courteous and effective manner. A major responsibility is timely and accurate handling of customer orders in compliance with all DSV Work Instructions and customer requirements. The S/R is responsible for the accurate input of information concerning orders, shipments, receipts, physical inventories, etc., ensuring that shipping and receiving documents and functions are completed accurately and on time.

Essential Duties and Responsibilities:

• Customer Service:
  Process all customer orders in a timely and accurate manner.
• Customer Interfacing
  
  Activities:
  
  Maintain a good working relationship with customers by responding to all inquiries concerning receipts, shipments, inventory counts, etc., in a courteous and efficient manner.
• Clerical:
  Oversee all paperwork associated with orders and maintain the corresponding files.
• Data Entry:
  Operate the computer terminal in a proficient manner. Enter and verify data regarding customer orders, shipments, receipts, adjustments, etc., in an accurate and timely manner.
• Documentation:
  Ensure the accuracy of all receiving and shipping documents. Gather and maintain all data and records relative to shipping and receiving activities. Assist in resolving any discrepancies.
• Quality Control Responsibilities:
  The quality control functions include but are not limited to using the appropriate documentation to ensure that all products and orders are received, handled, and shipped correctly. Associates will verify that products and/or orders meet quality standards, including reporting any damages or discrepancies. Associates will stack, package, shrink wrap, and label product(s). All quality control functions will be processed as defined by the Standard Operating Procedures.
• Safety, Housekeeping, and Compliance:
  All associates are responsible for executing all safety protocols and will accomplish all job tasks in a manner that promotes safety. Associates are responsible for the cleanliness and orderliness of the facility. Associates must also maintain a clean, neat, orderly work area, and assist in security of the warehouse. Associates will comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards.

Other Duties (Site Specific):
Other clerical duties, including backup support as assigned. Performs other duties as assigned. Work overtime as dictated by business whether mandatory or voluntary.

Supervisory Responsibilities:

None

Minimum Required Qualifications:

• Education and/or
  
  Experience:
  
  Must have a high school diploma or general education degree (GED).
• Certificates, Licenses, Registrations or Professional Designations:
  None
• Other:
  Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

Skills, Knowledge and Abilities:

• Computer
  
  Skills:
  
  Basic computer skills Working knowledge of computerized applications (Microsoft Suites)

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.