Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Full Time - Morton Grove, IL

Compensation: $45,000.00 - $60,000.00 per year

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Our agency has proudly served the community for more than two decades and continues to grow with a close‑knit team of seven employees who truly enjoy working together. We believe a positive environment fuels great work, so our office is always stocked with beverages, coffee, cookies, and snacks to keep everyone energized throughout the day. We also make it a priority to connect outside the office by planning a few team outings each year, whether that is dinner, bowling, a comedy show, or another fun experience.

These shared moments help strengthen our culture, build camaraderie, and reinforce the sense that we are more than coworkers— we are a team.

Matt Mitchell – State Farm Agent is looking for a dynamic individual to join as a Receptionist – State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to become a valued member of our team.

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.