Order Analyst

Job Details

Job Location:

Morton North
- Morton, IL 61550

Salary Range: $55,000.00 - $75,000.00 Salary/year

We do the right thing, even when no one is looking.

We achieve company goals through camaraderie and serving together.

We fulfill our commitments with exceptional effort.

We are dedicated to the ongoing improvement of our people and processes.

We bring excellence using our individuality.

Join the best team around!

Through 80 years, Morton Industries has built a reputation for excellence in tube, sheet, and enclosure fabrication. From supplying established off highway OEMs to brand new startups and everything in-between across the globe, your expertise makes a mark on history.

With 7 facilities across the United States to better serve our customers, we maintain a consistent culture of team success. As a part of Morton Industries, you will be a part of a highly valued team of experts with limitless opportunity. Our professional authenticity drives our unique dedication to ongoing improvement of our people, valuing both your needs and the needs of our customers.

• Low Insurance Premiums on Medical, Dental, and Vision
• Short Term and Long-Term Disability
• Hospital, Critical Illness, and Accident Coverages
• Paid Time Off
• Paid Holidays
• Company Paid Life Insurance
• 401K Match
• Paid Bereavement

The Order Analyst is responsible for ensuring customer demand and order information entered into Morton Industries systems is accurate, timely, and aligned to customer requirements. The primary focus of the role is daily validation of firm and forecast EDI demand, followed by coordination of New Part and/or New Purchase Order workflows and the administration of pricing, quotations, and customer orders. The Order Analyst works across all customer accounts, collaborates with Customer Service Representatives and Account Managers, and works directly with internal teams including Scheduling, Purchasing, and Quality.

• Serve as the primary owner of the daily EDI demand review for customers that utilize EDI.
• Compare current-day firm and forecast demand against the previous day to identify and validate unexpected changes in quantity, requested dates, pull-ins, push-outs, cancellations, reductions, duplicate demand, past-due requirements, abnormal releases, pricing, and other potential discrepancies.
• Communicate significant demand changes, including pull-ins, push-outs, cancellations, reductions, and other material changes, to the appropriate teams.
• Work with the appropriate Customer Service Representative to validate questionable customer demand and coordinate with the Account Manager when commercial direction or escalation is needed.
• Review purchase-order changes and revisions for EDI customers, including changes to pricing, packaging, and other order requirements, and identify discrepancies requiring follow-up.
• Monitor New Part and/or New Purchase Order workflows in Epicor from initiation through completion, proactively following up with responsible individuals to keep workflows moving and prevent delays.
• Complete assigned Order Analyst tasks within the New Part and/or New PO workflow and monitor workflow aging, escalating delays when customer demand could be impacted.
• Support applicable KPI reporting and assist with the development of additional metrics as the role and processes mature.
• Load and maintain pricing and effective dates in Epicor as part of the established process.
• Help ensure Morton Industries' pricing and customer pricing remain aligned by working with the appropriate customer buyers and Account Managers.
• Use applicable customer portals to review demand, purchase orders, forecasts,…